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What We Love
- The Laguna Villa Suite is amazing! It gives adults access to an exclusive lounge, private pool and reserved beach area, so you can kick back in peace.
- The resort has 16 pools, 13 dining options and 13 bars.
- The full-service spa offers Roman, Finnish and Turkish baths.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is 10 minutes away from downtown Playa del Carmen.
- There’s a medical center with 24-hour on-call doctors.
Give your family a break and head to Grand Riviera Princess All Suites Resort & Spa where 13 is your lucky number. Among the all-inclusive perks, 13 dining options feature chefs who take care of the work while you take care of yourself. Located on a palm-lined beach in the Mayan Riviera, the resort treats couples and families to 16 swimming pools and 13 bars.
All-inclusive means a stress free getaway: food, drinks and activities are included in the price of your vacay! Spend the day lounging under a palapa or find your favorite spot at one of the 16 pools. When it's time to eat, let your cravings guide you through 13 dining options: kids love the teppanyaki show at Miso, and the fresh shrimp fajitas at La Hacienda are sizzling! Grab cones from the ice-cream parlor and check out the nightly entertainment at Princess Theatre. Want to catch the game at 5th Avenue Sports Bar or show off your moves at Areito Disco? Drop the kids off at the evening Mini Club, where video games and a kids' disco offer them fun, while you're free to have yours.
Keep the fun going with water sports or head to the spa for a relaxing treatment. The royal treatment continues in your suite that offers elegant décor in spacious settings and a fully stocked mini bar. We recommend the Jr. Suite Deluxe for families: it's big enough for everyone and the bathroom has a Jacuzzi. Couples love the adults-only Laguna Villa Suite which includes upgrades like a one-day free spa package, access to the Platinum Lounge, a private pool and reserved beach area!
This resort’s all-inclusive features include:
- Accommodations as selected
- All meals and snacks
- Unlimited local alcoholic beverages, juices and soft drinks
- Internal transportation
Location
Riviera Maya - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13374 reviews
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Aug 06, 2026Carlos Cifuentes Grand Sunset Princess Mexique
We have just spent an exceptional week at this hotel, and we would especially like to thank Carlos Cifuentes, the restaurant manager. Our group of 16 people, made up of three families, had to deal with several serious food allergies: gluten, peanuts, fish, and seafood. From the moment we arrived, Carlos took our situation very seriously. Every evening, he selected the restaurant that was best suited to our needs, and on several occasions, he asked the chefs to prepare special menus specifically adapted to our dietary restrictions. Thanks to his professionalism, attention to detail, kindness, and genuine commitment to ensuring we had a worry-free vacation, we were able to enjoy every meal with complete confidence. We truly felt like royalty. Carlos is an exceptional employee who makes a real difference in the guest experience. His personalized service far exceeded our expectations and deserves to be recognized. A heartfelt thank you as well to the entire restaurant team and the chefs for their collaboration and their constant commitment to our food safety. We highly recommend this hotel without hesitation and hope to have the pleasure of returning.
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Jul 24, 2026Stay away. Far far away
BEWARE !!! Do not go to this resort !!! 1) the beach is useless , full of seaweed and stinks beyond belief. 2) in seven days at the Pool I got offered a drink one time by a waitress 3) my son, and my cousin‘s boyfriend, both got drugged at the nightclub inside the property by locals from Cancun 4) my room was ransacked by those little animals that look like lemurs, even though I was on the third floor, they can open your patio door 5) the employees came into my room and took $250 cash and $1000 worth of jewelry 6) all the “nice” restaurants that you have to make reservations for are always sold out and booked up only because they only use 25% of the restaurant. The rest is completely empty. This is how they minimize having to make good food on the property and encourage you to eat the crappy food at the buffet.
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Jul 10, 2026
Martin the waiter
Martin the waiter is an absolute angel. If you go to any of the 5 restaurants at the hotel ask for Martin, it will make your experience 1000x better.
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Jul 09, 2026
Great for families
We travelled as a family with 2 kids. The resort has all you are looking for. It's clean. The food is very good in the buffet and the a la carte restaurants. We needed a doctor and they have one on site that is available 24/7. All in all great holidays. Another highlight is all the wild animals living there.
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Jul 09, 2026
Second time and it was even better...
This was my second time at the hotel as I also visited in June 2023, and oh my, what a difference 3 years make. How do you get better than excellent? Because this is what has happened. Check in was quick and easy and loving the new trendy wristbands that double up as the room key. The rooms are just WOW, I have to admit before flying out I was contemplating upgrading to Platinum which would have cost close to an additional thousand pounds. So happy I didn't because the room absolutely blew me away, so Modern, spacious and the AC was to die for. There is absolutely nothing I can fault about the rooms. Such a wide choice of places to eat, so something different every day. The coffee shop is a wonderful addition and I ended my evening in there every night. The staff are absolutely fantastic and have a smile no matter what. The girls in the coffee shop helping me learn Spanish, the resort shuttle guys taking us up and down the resort, the restaurant staff and reception staff, nothing was ever too much. I am looking forward to returning in a few years time with my extended family, to share just how magical this hotel is 🥰