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What We Love
- Spacious rooms allow you to stretch out, relax and create a relaxing experience for you and your family.
- Keep your fitness routine on schedule with the onsite exercise center.
- Indulge yourself at the detoxifying hydrotherapy spa.
Things to Know
- The resort is only 12 miles from Cancun International Airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Booking a Preferred Club room, getting a Jacuzzi on the balcony and access to a private pool.
The vacation of your dreams awaits at Dreams Jade Resort & Spa. At this all-inclusive resort, memorable moments are waiting to be captured with the help of Unlimited-Luxury®.
Unlimited-Luxury® means a stress-free getaway: drinks, food and activities at your resort are all included in the price of your vacay! Get a delicious cocktail delivered directly to you as much as you want and tuck away into a private cabana surrounded by the soft sand and blue sea. Join in on a beach activity or two or spend some quality time at the spa. Bliss is at your fingertips.
All-inclusive features include:
- Unlimited meals, snacks, water, sodas and juices - bring your thirst.
- Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
- 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
- In-room mini bar with beer, bottled water, soft drinks (restocked daily).
- Rooms with a private balcony or terrace and a hydro-tub.
- All kinds of activities - climbing wall, dance lessons, a casino and more.
- Theme nights and lively outdoor entertainment.
- Sip, Savor & See with other nearby resorts.
- Taxes and gratuities - who needs to worry with this on vacay?
Get MORE perks from your getaway to Dreams Jade Resort & Spa. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- One bottle of wine/sparkling wine, rum, or tequila
- 25% spa discount
- An in-room breakfast
- Complimentary upgrade to nonstop shared transfers
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- 20-minute Shiatzu Chair Massage
- 25% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include all Preferred Club rooms (minus Preferred Club ROH).
Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20108 reviews
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Sep 05, 2026Best Trip Ever
I begin with our arrival where we were greeted and taken to the Preferred Club for check in. We were pleased to find out all of our requests had been scene to. Marcos our favorite bellman took us and luggage to our beautiful room overlooking the sea and adult pool. At the adult pool Melvin the pool concierge went out of his way to make our time at the pool memorable. We were there for our Anniversary and he had our Bali bed all decorated for us. I would be remiss if I didn’t mention his associate Jesus. Pool waitress Angelica made us feel like family. Enough can’t be said of this resort’s wait staff, starting with Jose who made our anniversary dinner so special. The food at Capers was fabulous and the chef made us a special dessert for our anniversary. Mercury probably our favorite restaurant. With that said the two special dinners we attended were outstanding even with the extra cost it was so worth it! Must also mention waitstaff Antonio and Victor. What made everything so special was Chief Concierge Roberto Rodrigues. Can’t tell you how many times he stopped by to make sure we had everything we needed.
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Sep 05, 2026
New favorite resort in the Riviera Maya!
Fantastic resort! Food and drinks are great! Staff is amazing, very friendly, and helpful! Edwin at the buffet is extremely outgoing, friendly, and attentive! Angel at the pool is incredible-never let us not have a drink in our hand! The service was incredible and we will be back!
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Sep 03, 2026
Our dinner at spice and breakfast experience
We frequently go to the Dreams and secrets resorts and we have never really enjoyed the Asian restaurants. On my son’s advice, we tried the Spice restaurant Dreams Jade. It is one of the best restaurants I’ve eaten at on the resorts. I’ve had sushi before, and it’s never been my cup of tea, but I dipped into my son’s sushi and I liked it so much I ordered one of every order on the menu. Emiliano was our server and he was so gracious and accommodating to our every need. We also had the spring rolls and those were also so tasty that we placed a second order of those too. The orange chicken was better than any orange chicken that I would get back home in Toronto. We will be here at Jade for 7 more nights and I honestly think we’ll be back to Spice 2 or 3 more times. Everything was 5 star. Regarding the breakfast. We did both, prefer and buffet and always had a great experience. From crepes with Nutella to Mexican tacos or the traditional eggs and bacon options, they had them all. Lourdes, Leo and Juan offered an extraordinary service in the prefer breakfast area.
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Sep 01, 2026
Great service
Oscar, Israel, Omar and Misael are amazing! Fantastic service. The hotel is nice but the people make the place! Amazing time
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Aug 30, 2026
Dreams Jade staff are AMAZING!!
Finishing up an amazing stay at Dreams Jade. While this resort is beautiful, it is truly the people who work here that make our vacations remarkable. Every morning at breakfast we were greeted by Lourdes, Evas. and Miguel. They made our iced coffees perfectly and were a delight to be met with their smiling faces and a great breakfasts. At the preferred pool bar, Omar is always ready with a cold drink and a friendly hola. Jesus and Melvin had our towels and chairs ready for us when we arrived and were available any time we needed anything. At the spa, we were treated to a couples massage where Nelly and Sol were great and pampered us. Visiting the spa is always a treat. This is only a handful of people who work at this resort that make it so special. Everyone is amazing!