Restool Title
What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
This is the cream of the beach crop of this Rose Hall Trifecta in Jamaica. Inside this palatial, colonial-style hotel is a double Hollywood-ish stairway that leads to an expansive, avant-garde lobby, which harkens back to the day of the nearby famed plantation, Rose Hall, that once occupied this spot. Better still, all the amenities of the other two Rose Halls that grace either side are yours for the taking - water sports, bars, pools, entertainment and, of course, endless delish food and drinks. Visit this earth-heaven and bliss out.
All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!
Woohoo! Book your beach vacay with CheapCaribbean and get More Perks at JOIA Rose Hall by Iberostar. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Location
Montego Bay-BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers
are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth
between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jun 14, 2026
Very disappointing
Our original plan was to stay from May 26- June 2, but they told me that they had no availability for the night of June 1st. What they omitted to tell me is that they were closing down for renovations starting the afternoon of 6/1/26. Had I known this , I would have chosen another hotel. ~Room had a moisture and mold problem, which caused a strong musty smell that didn’t disappear after airing out and constantly running the AC . The odor lingered on our clothing; laundered everything when we got home. ~Menu choices were very limited . The breakfast buffet was very good but the food at the restaurants where we had dinner were mediocre at best, with the exception of the Greek Restaurant at the neighboring property. ~Staff members were friendly, polite and helpful. This was the least impressive property that I have stayed at in the area.
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Jun 10, 2026
love me some Jamaica
My 6th time there and it never disappoints. Great service and smiling people. Always a delight! We will be back after renovations. Thank you!
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Jun 01, 2026
Enjoyed Our Second Visit!
Unfortunately, the hotel is scheduled to be closed for refurbishment from June-December, 2026. Still, I wanted to offer a review. The is was our second visit in 12 years, both for wedding anniversary events. We had a nice time. The staff is phenomenal. They're so kind, helpful, friendly, and good at what they do. The food and drink were good, some even great. We had nice meals at the Italian restaurant and Surf and Turf restaurant. Otherwise, we kept with the two outdoor venues near the pool, one being a buffet and the other being a walk-up grill. We had tasty meals at both. The room with a courtyard and pool view and the beach and ocean behind it was nice and comfortable. We did have issues with loud music from a DJ at the bar off the lobby. However, the staff understood and we were moved to a better room, one with an ocean view and butler. The staff did the right thing. Again, wonderful staff. We did not venture off grounds this trip, but they are many excursion options from the hotel. Onsite staff will help make the arrangements. One last thing is we used the Fun & Fitness facility every morning. Although we did not do classes, we used the treadmills, ellipticals, dumbbells, and weight machines. The equipment is fairly well maintained, although a few could be replaced. Overall, the building and pool area is still impressive and well-maintained, but it has signs of wear and tear, so the updating and modernizing is due. It will surely be amazing when it's completed. Perhaps we will visit a third time.
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May 31, 2026
Horrible Stay
We took our daughter her for graduating college with two degrees. We booked an ocean front butler suite for us and a suite for her. The A/C did not work in our room. I complained to our butler's, concierge and the front desk. No one helped or switched our room. We had no A/C in our room for three days. No one did anything about it. The resort was not crowded. No one seemed to care about the issue when I would complain. No one would ever follow up with us. They would say they would fix it but no one ever did. They finally moved us to a new room. For 3 of 6 days we had no A/C and they didn't care. Our butler's did nothing to help and after the 2nd time I complained about no A/C the butler's stopped helping or serving us at all. They did nothing to make things right for us besides a note saying sorry and they hope the rest of our stay is enjoyable with 3 small cupcakes. The service and customer service was totally unacceptable for the cost we paid.
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May 29, 2026
Great vacation at the JOIA
Great vacation at JOIA I was very happy with this resort. I found the food to be delicious (special thanks to Claudio and Orville,they went out their ways to make us happy. The beach was beautiful and clean and the bar service great (Thanks to Keresa for making me the perfect heart of Jamaica drink) The hôtel rooms are large and comfortable and the service was excellent ( thank you Rose Marie you are the best) Thanks to Britannia at the French restaurant for chilling our glasses of sparkling wine. We appreciated the drink so much more. The reception staff was always smiling and in such a good mood ( thanks Sonika) Thanks to all the outdoor activities team specially Alrick and Ace for the volleyball fun. Overall I found the staff to be the best of all the resorts I have been over the years. I hope they will all still be there when I return to this resort.