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What We Love

  • Enjoy 24-hours access to domestic cocktails, meals, snacks, & activities.
  • Bask in the glow of the Riviera Maya, where the sands, waters and sunshine are absolutely unforgettable. 
  • Five splish-splashing pools, with one just for kids. Bar service is available poolside. 
  • Booking a Privileged room gets you perks like private lounge access, butler service, & an exclusive pool/beach for you and your entourage.
  • Pamper yourself with an outdoor massage at Despacio. This is the kind of luxury you deserve.

Things to Know

  • Only a short, 50 minute ride from the airport to the resort. 
  • The Daisy Club and Teen Club offer activities, waterpark access, video games & more for your kids.
  • Diving courses are available for all levels, as well as excursions to Mayan cenotes, coral reefs & water sports.
  • The Blue Team creates all the daytime/nighttime entertainment you can handle. 
  • Three tennis courts & a multi-purpose court for those ready to up their game. 
Ready for some serious beachfront lounging? Looking for the kind of resort where cocktails are delivered to you, guacamole is limitless and the kids are off frolicking in their own dreamy paradise? Welcome to Ocean Riviera Paradise. 


Hit the spa, rejuvenate your spirit and sunbathe in the heart of the Riviera Maya, all while gazing out at gorgeous beaches, bright waters and a beautiful, modern resort. Chic decor adds to the ambiance of this luxury retreat. Time to dive in, beach lover.

Location

Riviera Maya, Mexico
Cancun International Airport : 33 miles

Property Information

Year Built: 2016
Total rooms: 974

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory The Municipal Government will be charging all guests an Environmental Sanitation Tax of a minimum 36 Mexican Pesos per single room per night, 59 Mexican Pesos per double room per night, 82 Mexican Pesos per triple room per night and 105 Mexican Pesos per quadruple room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17318 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family hotel

    We've been home around two weeks now & have got the holiday blues bad. We had a fabulous stay in the privilege building for 2 weeks in a nature view room (3334) it was perfect for watching the wildlife from the jacuzzi in the late afternoon. We had Rosa as our butler & what a wonderful lady she is! She was excellent at replying even on her days off she would check in with us to see if everything was ok & if we needed anything. Our son Archie loved her 💙 We had visited Mexico once before staying at the Hard Rock & we have booked there for next year too. Ocean riviera paradise was considerably cheaper but still provided the same great service. The food was a good standard especially for an all inclusive. The only thing that let's this hotel down is the beach, but that's mother nature 🤷. I'd say this hotel is great for families but if I was a young couple or on a girls holiday this might not have the nightlife your after. I'd 100% stay here again Thank you for a great holiday ✌🏻

    Sep 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Watervolley amazing

    We love Ken, we play with him watervolley We had so much fun at the pool He is the best, really funny guy and charismatic, we hope to see him more at the el beso pool

    Sep 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love the beso Pool

    We had so much fun with Ken at the el beso pool only adults experience he make a great atmosphere making everybody have a good time

    Sep 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation time

    We enjoyed our time by the pool with Alex one entertainment coordinator. We would definitely come and visit again.

    Sep 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paddle boarding

    Liz with Armando is the best leading every activity, especially the paddle boarding. They both were so informative and taught us to be professionals!

    Sep 04, 2026