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What We Love
- Feel free to indulge in delicious meals and snacks with 24-hour room service.
- The onsite Kid's Club is the perfect place for your children to socialize and enjoy great activities and games.
- Keep your fitness schedule on track with a variety of water sports and aerobics classes.
Things to Know
- The resort is only 6 miles from Puerto Plata International Airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are available throughout the resort.
When the sun is calling your name, lovely Playa Dorada Beach is waiting. Thanks to complimentary chaise lounges and towel service, all you need to pack are cool shades, a magazine and island daydreams.
If pools are more your style, the large pool area has something for everyone. There's a swim-up bar for the adults and a separate pool for kids. If you've got energy to burn, join a game of water polo or a water aerobics class. For those looking for peaceful contemplation, the pool in the quiet wing is a personal corner of paradise.
The Kids Club offers independence and fun if you need some time on your own, but if family time is what the doctor ordered, grab the free bikes and pedal your way to family bonding. There's also a gym with a sauna, beach volleyball, snorkeling, windsurfing and kayaking.
Love good food and killer cocktails? Three A la carte restaurants and a buffet satisfy every craving. From grilled seafood to savory Italian, each night is an adventure in creative cuisine.
Once the sun sets, the action heats up with nightly entertainment for the family at the open-air theater. Put your daytime merengue lessons to use and strut your stuff on the dance floor. For night owls, the tourist complex has plenty of clubs within easy walking distance.
This hotel is All-Inclusive. Features include:
- Accommodations as selected
- All meals, snacks, and domestic beverages (guest room minibar restocked daily)
- Daytime activities and evening entertainment
- Kids Club
- Towel and pool chairs service
- Taxes and gratuities
Location
Puerto Plata - BeachProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8407 reviews
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Aug 30, 2026Very disappointed – expected much more
I expected much more from this resort based on its reputation. The room was not too bad, and the beach was decent, but the overall experience was negatively affected by the service. The staff was the biggest problem. They were not helpful and, in several situations, seemed more interested in avoiding responsibility than helping guests. We also had an issue with towels being taken, and when we tried to get help, the staff did not seem interested in resolving the problem. This was extremely frustrating and made us feel like our concerns were simply ignored. A resort can have a nice beach and acceptable rooms, but good customer service is essential, especially when guests have a problem. Unfortunately, that was missing during our stay. I really expected a much better experience from Gran Ventana, and based on my stay, I would not choose this resort again.
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Aug 23, 2026Fantastic!
Just came back from an amazing week here. This resort definitely ticked all the boxes for us. We had booked the Premium package, which we highly recommend. We arrived at 1:00 and our room was ready! There is a separate check in, the Vintage Lounge. This lounge is comfortable, has snacks and drinks and a cool Calypso vibe to it. Santa is an amazing person, and she definitely added to our wonderful vacation. Food was good, the ala carte restaurants were very well done. This is a compact, quiet resort with not a whole lot of evening entertainment, so if you're looking for a party place, this is not it. The pool can get crowded, but there is another quiet pool a short distance away. The beach is great. Very calm in the morning, but the wind can really pick up around noon. A few days it was quite bad, to the point we left the beach early. Again, having the Premium package meant we had a separate section of the beach, with excellent service. We have been to the Caribbean over 30 times, and this resort is in the top 3 for us and as long as Cuba is off the table, VH Gran Ventana will be our go to place.
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Aug 19, 2026
Amazing staff and experience!!
I stayed at this hotel for 5 days and had the most amazing experience! The entertainment staff was beyond amazing- Marleni, Lorenzo, Gerard, Josue, and Mario were absolutely amazing and made our experience unforgettable. The dining staff and the rest of the staff were also very delightful.
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Jul 28, 2026Nice small hotel, good value, many things to improve.
Nice small resort, rooms are dated but nice and well maintained. Very clean overall. Staff is excellent! Very courteous and friendly. Pool is somewhat small for the number of guests in the hotel. Beach is nice, very windy though. Is a good value overall. One complaint is the check-in process.. we arrived at 3pm and we ended up having our key cards at 4.30pm, this is a major inefficiency. Again, not a luxury hotel, but nice to spend some relaxing time. Oh, night entertainment is completely underwhelming.
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Jul 20, 2026
Beautiful beach resort
We really enjoyed our stay at this resort. The beach was incredible and excellent for walking. We found the food very good, all three restaurants were delicious. The staff are all very kind and professional, always helpful. Our room was spotless. The only downfall is there is not enough furniture in the room to put our luggage and if there was an actual coffee bar in the mornings prior to breakfast . There were coffee machines which we did appreciated. We would return for sure.