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What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Stay at one, play at five. That’s the overarching concept at this Noble Beach Prize-winning resort.
The resort has it all: a fitness center, 33,000 sq. ft. spa, Colonial-style architecture, all-inclusive food and drinks, 11 pools, plus more! With access to sister resorts around the complex, make each day of your vacay an adventure. Relax on the beach or enjoy nightly entertainment after dinner. The choice is yours on your blissful getaway.
All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:
- 3 nights, 1 tickets
- 4 - 5 nights, 2 tickets
- 7 nights, 4 tickets
- 8 nights, 5 tickets
- 9 - 10 nights, 7 tickets
- 11 - 12 nights, 8 tickets
- 13 nights, 9 tickets
- 14 nights, 10 tickets
Get MORE from your getaway to Barceló Maya Palace. From December 23, 2021 through December 22, 2022, guests staying at a Premium Level room will get these additional perks exclusive to CheapCaribbean customers:
- Bottle of rum/tequila/wine in room on arrival. (select room categories).
- An additional $200 in resort discounts (per room, per stay; applicable services vary by resort; restrictions apply).
- Room location within close proximity to the beach (based on availability).
Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19249 reviews
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Sep 03, 2026Pool waitress
This is our fifth time returning to Barcelo Maya, and the resort never fails to deliver an incredible vacation. What made this particular trip absolutely exceptional was reuniting with Lydia Ramirez , our amazing pool waitress. She took such fantastic care of us during our visits over the last two years, and we were absolutely thrilled to find her working by the pool again this time. Having her familiar face, warm hospitality, and top-tier service around made our entire experience so much better. Her dedication and attentiveness are exactly why we love this property so much. Thank you, Lydia, and thank you, Barcelo Maya, for another memorable stay! We are already looking forward to our next visit.
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Sep 03, 2026Great hotel family friendly hotel
I love how super clean entire hotel/resort is. Rooms are big, bathrooms are big and beautiful. My kids loved the kids water park area. Staffs are very friendly. We enjoyed the beach, entertainment area. The only suggestion is to add dehumidifier in rooms. It took 2+days to dry clothes whether outside or inside. Humid inside the room makes bedsheets feeling wet and our clothes in the luggage and hanging in the closet humid . Adding different cuisines to the menu would be great.
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Sep 02, 2026Nice, but has some flaws
The resort is a very beautiful place with some beautiful people that works there. I say some because not all the workers were helpful and had correct info to give to you.
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Sep 01, 2026
Wedding Party Vacation
As soon as I arrived I was impressed with the size of the location just not the construction going around the family pool. The hotel lobby bar was awesome and very cool I enjoyed watching Real Madrid win 4-0. I also loved Alexa’s service at the front desk and Jorge’s service at the Adult only Pool.
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Aug 31, 2026
Great food. Great beach and swim with sea turtles
If you stay at Barcelo Maya Palace, the rooms are huge and clean with lots of storage space and nice bathroom with big shower. Mini bar is refilled daily. You can access the four middle resorts and the mall as well if you stay at the palace which means you have a lot of options for a la carte restaurants. At the palace, you can chose an a la carte every night you're there. The Rodizio, Brasserie and Caribe restaurants are all wonderful if you choose to just eat at the palace restaurant although you can choose the other restaurants as well. If you like meat, the Rodizio has a huge ribeye. The beach is very good but rocky in a few places so you may want water shoes. You will see fish in the water beside you. If you are at the palace beach and go from the lifeguard stand straight out into the ocean about 50 metres, you will likely have a sea turtle come and swim right by you at some point. I've been here twice (for 7 days or more) and usually go to the beach daily and saw turtles everytime in that area even just standing in the water without having to snorkel.