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What We Love
- From personal Jacuzzis on private terraces to over-sized canopy beds on the beach, you'll relish every moment at this resort.
- There are two, huge, free-form pools that occupy more than 30,000 sq. ft. between the main buildings of the resort and the beach.
- Consider pampering yourself with the "Labyrinth of Sensations," located at the hotel's state-of-the-art spa.
Things to Know
- The resort is approximately 40 minutes from the airport
- The spa offers special packages for couples, as well as for pregnant women.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from the ordinary. It's also a great launching point for exploring Mexico's famed Yucatan Peninsula. This all-inclusive resort offers a variety of outstanding amenities and luxuries drinks; food and activities are all included in the price of your vacay!
As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach. Or if you prefer the marine world, you'll find snorkeling and diving opportunities nearby. You'll also be able to catch plenty of fun and sun in the pools. If you would rather stay dry, catch a beach volleyball game, or try the two tennis courts.
No matter what your own idea of a good time may be, BlueBay Grand Esmeralda has got you covered. We look forward to welcoming you to this slice of paradise!
The resort’s all-inclusive features include:
- Accommodations as selected.
- All meals and beverages, including national-brand, alcoholic beverages.
- Taxes and gratuities.
Location
Playa del Carmen - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19531 reviews
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Sep 06, 2026Disappointed ☹️
Would I recommend BlueBay Grand Esmeralda to family or friends? Unfortunately, no. There are far better resorts in the area offering a considerably better experience at a similar price. The biggest disappointment is the enormous difference between the five-star experience being advertised and the reality I experienced. The resort feels tired, dated and desperately in need of major investment, renovation and modernisation. There are some genuinely friendly and hardworking staff, but unfortunately they cannot compensate for the overall condition and management of the resort. For me, this was one of the most disappointing hotel stays I've experienced in Mexico. There may still be the foundations of a beautiful resort here, but in its current condition, I simply couldn't recommend it. Overall rating: 2/10 – extremely disappointing.
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Aug 31, 2026An amazing stay
Weve had an amazing holiday, like with every experience in life there's always a balance of good and not so good in addition to personal expectations. Bad points - im vegetarian and selection is limited, one of the department blocks smelt musty and had undesirable views of chopped trees! We was moved to a better room. There's no ice-cream No fruit for pudding in evening in festival The rooms could benefit from a little finesse. Good points - staff are amazing Location is brill, beach is lovely despite the seaweed and you can walk a little away from the hotel and get away from the seaweed. The lagoon is beautiful Pools are gorgeous We absolutely loved all the Wildlife Air-conditioning is top notch Some amazing excursions- swim with whale sharks was out of this world!! All round amazing stay, don't be to put off by negative reviews and don't be frightened to ask to move room if not happy.
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Aug 28, 2026Definitely would go again
Great time and amazing food. Had an absolute blast the staff was great which added to the experience
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Aug 23, 2026Honeymoon wrecked
Unfortunately, our stay at BlueBay Grand Esmeralda was extremely disappointing, especially as this was the second part of our honeymoon. From the moment we arrived, there were issues. Our bathroom had not been properly cleaned, the outside areas were covered in bird faeces and there was an unpleasant smell throughout the resort. The hotel itself is very dated and appears poorly maintained, with things such as wardrobe doors not staying closed and our TV only working in black and white. The food was often cold with a limited selection, and many of the plates and dishes were chipped and scratched. The pool toilets were also dirty, and the towels were grey and extremely hard to the touch. There was also a large amount of wildlife around the resort, including coatis that repeatedly approached and jumped towards guests. While we appreciate this is Mexico and wildlife is to be expected, the number and behaviour of the animals made us uncomfortable. We reported the issues and housekeeping was supposed to come and resolve some of them, but unfortunately there was no noticeable improvement. We eventually contacted our holiday provider and requested to be moved to alternative accommodation. We were extremely disappointed that our honeymoon was affected in this way, particularly after having such an amazing first two weeks at Disney World. Sadly, based on our experience, we would not recommend BlueBay Grand Esmeralda.
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Aug 21, 2026
Never again!
For 2000 people only 400 chaise long, wake up at 6am ... In the room smell of sh.t , line of people every where. Never again! Only Food very good .