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What We Love
- The sleek décor with natural accents paired with the buzzing atmosphere is such a vibe.
- Lounge by the rooftop infinity pool–there’s two to choose from!
- Upgrade to the Xhale Club, where you can receive the ultimate VIP treatment throughout your stay.
Things to Know
- This resort is for adult guests only.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- This chic spot is only two miles away from vibrant downtown Cancun and a short 25 minutes away from the airport.
City chic meets edgy opulence at Breathless Cancun Soul Resort & Spa - All Inclusive. A cosmopolitan beach experience awaits at this stylish, all-suite resort nestled between the Caribbean Sea and Nichupte Lagoon. Luxuriate in an inspiring energy and curate your vacation style as you Live Big and Breathe Deep at the newest hot spot and soul of Cancun. Clad in sleek décor with neutral accents, this beachfront haven with 429 suites and two infinity rooftop pools is the perfect destination for socially sophisticated travelers wanting to experience lively and luxe downtown vibes with relaxing and opulent beach views (just 25 minutes from the airport and 2 miles from the vibrant Cancun strip). It’s all in the details when it comes to our style and service, and we’ve thought of everything to make your Unlimited-Luxury® experience with us epic!
Location
CancunProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2588 reviews
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Sep 05, 2026Unhappy
Well i am leaving today sept 5th and im not happy i stayed here last year and it was Amazing however they didnt point out that it was getting new owners and rebranding with that being said all the things that made me come back were gone im not the only one alot of people here were very un satisfied i booked with a travel agent however people that booked directly in the hyatt app got a notification on the changes i dont think thats fair because regardless how you book your still in your resort had i known of it i would've changed my choice its sad because i planned this a year to be Disappointed shame on you.
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Sep 03, 2026Food Not Good
I just recently stay here at this location end of Aug-Sep 2 . Beautiful location clean, close to the beach but all the restaurants were not open as promise. We had to pay a extra $70 in Silk City for Hibachi and you have to wait for certain time, and this restaurant is only open certain days. They Steakhouse was an hour wait on night and the Italian restaurant was ok. For this to be all in inclusive there was sandwich's one night no chips just the coffee pastries and cookies. Just caught caught a Uber and went in town and eat a the restaurant across the street.
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Sep 02, 2026
the worst
I paid for the VIP package and there was no VIP package it was supposed to be six restaurants and only two were open each day. I notice that they are rising plastic cups and reusing them on the next guest. The food was just okay.
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Aug 31, 2026
Hyatt left us hanging....
Disappointing experience. 1. Front desk put us friends in a room with clear glass shower that offered no privacy. Asked us to pay for room with frosted glass showers that offered privacy. Nobody would answer the phone for requests. When the did and said they would send someone, no one came! Some friends on our trip got daily turn down service,some didn't. Construction was happening with noise heard in mornings, but we were never told in advance or at time of check in. The app would say certain restaurants were open when they weren't. For folks in Xhale club or buying bottle service at rooftop bar, they had no food available. Folks had to take elevator down to first floor to get food/eat and then come back up. Definitely not a Hyatt worthy experience that we are used to.
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Aug 28, 2026
Worst Experience Ever-Hunger Games in real life
I have NOTHING positive to say about the experience. If you want a good time, just don't go there. They have already checked out, everything is closed, limited to about 4 restaurants that aren't even open everyday. If you like burgers, fries, dry chicken and rice, have no fear, you will eat it EVERY DAY. They should just shut down until the change-over as what they are offering, I would have NEVER paid for. Waste of money, waste of good outfits, everything was bad. Dont get me started on the seaweed beach "pad" that this hotel calls a beach. Utterly DISGUSTED, and I'm a very frequent traveler, but this was first to Cancun. And yes, as you can see, I'm still mad.