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Xpu-HaProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
This Is An Adults-Only Resort - The minimum age for all guests is 18 years old. This is closely monitored, checking identification of all clients upon check-in.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Sep 07, 2026
Fun vacation trip at beautiful resort
Cuellar, Eddie, Diego, Leo, Pau did such an amazing job. Service was amazing, the events were fun and engaging (we loved Aqua Gym!) definitely recommend coming here
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Sep 07, 2026
Perfect couple holiday
Diego, Leo, Cuellar, Pau, Eddie really good service very polite. Bingo and aqua gym was really fun to do :).
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Sep 07, 2026
Lovely and friendly , perfect for couples
Diego, Leo , Cuellar, Pau, Eddie , good entertainment and very lively music , keeping the people alive :) Bungo and Auqa Gym
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Sep 07, 2026
Best time vacation
What a find! Great resort, beautiful beach, great food and entertainment! We had a great time, this is the best resort we went in Mexico The people make all the difference Special thanks to Rosaria Eric and Roberto from Bloved restaurant Also Mauricio from Mama Mia,best service ever Alfredo from steak house and Betzabe from Adelina ,Special shout out to Prudencio and Juan from lobby bar Love you guys and thank you!!! We'll be back!
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Sep 06, 2026
Ruben is the BEST!!
Ruben was the first to greet us and the person we talked to the most throughout our trip. He made us feel like family and taught us so much about Catalonia royal Tulum. Anytime we ever had a question or wanted to do something different or new. He knew where to lead us. Joseph was also one of those who was very helpful and excited to show us the resort and what it all offers.