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What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive Cancun family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining - seven gourmet restaurants plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
- Limitless international and domestic top-shelf spirits.
- Daily maid service - go ahead, leave your bed unmade.
- Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
- Daily refreshed, complimentary mini-bar. You'll never be parched.
- Pool and beach wait service.
- No wristbands.
- No gratuities, unless you are so moved.
- The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
- Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
Get MORE perks from your getaway to Dreams Riviera Cancun. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- One bottle of wine/sparkling wine, rum or tequila
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- One fish therapy session per person
- 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include all Preferred Club rooms.
Location
Puerto MorelosProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14939 reviews
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Sep 07, 2026Bordeaux (French Restaurant)
The French restaurant, Bordeaux had excellent service from Aturo and Hector and the food was fabulous very high quality
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Sep 06, 2026Would Not Return – Very Disappointing Stay
I have stayed at this resort chain many times at different locations and have generally had very positive experiences, which is why this particular stay was such a huge disappointment. The biggest issue was the food. The quality was simply not good, and the buffet had virtually no variety. It was essentially the exact same food every single day. At other resorts we are used to seeing different themes, rotating menus, and various food stations throughout the week. Here, there was none of that. After a few days, eating the same limited selection became extremely disappointing. Even more frustrating was that the buffet would randomly be closed on certain evenings without us being aware ahead of time. One night, we arrived for dinner with our kids only to find the buffet completely closed. The à la carte restaurants were all full and had waits of approximately 30 minutes to an hour. Our kids were starving, and we were left scrambling to find somewhere for them to eat. It was incredibly frustrating and turned what should have been a relaxing family vacation into an unnecessary hassle. I am particularly disappointed because this is not the level of experience we have come to expect from this chain. Having stayed at several of their other properties, the difference in food quality, variety, and overall dining experience at this location was very noticeable. Unfortunately, based on our experience, I would not recommend this particular resort and would not return.
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Sep 06, 2026
Happy vacation
World CAPP MAGOALENA GOSSES MAURICO MANAGER Dinner Buffet Manager of the dining room buffet was so polite, respectful, friendly, and made me and my daughter feel so comfortable. I was here last year. He was the same way then I really enjoyed myself and hopefully because of it and because of all the nice people who work here we can come back as a family of A maybe about 20 of us next year thank you so much for the way the whole place is set up. I will spread the word to all my friends and family.
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Sep 03, 2026Underwhelming Time at “Dreams” Riviera
I was very disappointed in my experience at dream Riviera Cancun. I expected to have a better time than I did and I’ve enjoyed other resorts more than Dreams Riviera. Food at resorts are usually not five star, but the food was worse than I expected it to be. There was limited entertainment for adults and it seemed the resort prioritized children over adults. I wasn’t given the room I requested I was made to believe that I booked the wrong room even though I showed proof of the room that I did book. I likely would not be to returning to this resort, if I am to visit Cancun again. I will say I expect more from a Dreams resort.
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Sep 03, 2026
Best service ever
⭐⭐⭐⭐⭐ An Amazing 10-Day Stay! We had an absolutely wonderful 10-day stay at this resort, and we honestly couldn’t have asked for a better experience. From the moment we arrived, we felt welcomed, comfortable, and truly cared for. A special thank you to the buffet staff extra thankful for MAURICIO MANAGER, to OUR SERVER ALEX AND GiLBERTO LAURA THE OMELET LADY who went above and beyond to make us feel like family. Their kindness, smiles, hospitality, and attention to detail made every meal feel special. They remembered us, my daughter name and she smiled every time we went to eat they took care of us, and always made us feel right at home. ❤️ It’s the people who make a resort memorable, and the staff here truly made our vacation unforgettable. By the end of our stay, it felt like we weren’t saying goodbye to staff—we were saying goodbye to friends and family. Thank you for making our 10 days so special. We will always remember the wonderful hospitality and the amazing people who made us feel so welcome. We can’t wait to come back! 🌴☀️❤️ Highly recommend this resort! 10/10! ⭐⭐⭐⭐⭐