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With breathtaking views of Condesa Beach, this appealing retreat provides fine dining and entertainment for travelers of all ages. Stretch out in the spacious rooms, take walks on the golden-sand beach, and then swim in the crystal waters fronting the hotel. Whatever the activity, this hotel sets the stage for relaxation and excitement.

Location

Zona Dorada
Acapulco, Guerrero, Mexico Alvarez International : 13 miles

Property Information

Year Built: 1971
Last Renovation: 2025
Accessible rooms: 2
Floors: 19
Total available rooms and suites: 324

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
Dog Friendly Experience
Bring your best friend along to explore amazing places together!
Additional cost: $1,508 MXN/night per dog. Includes accommodation & special cleaning.

Rules: 
Max one small/medium dog (=44 lb), or two dogs with combined weight =44 lb
Vaccination card required at check-in (rabies vaccine mandatory; animals under 3 months exempt)
Dog must be leashed at all times and kept to allowed areas: guest room, circulation areas & designated zones
Restricted areas are off-limits
Guest assumes full responsibility for their dog's behavior and any damages caused

Service Dogs:
Because inclusion has no conditions — service dogs are welcome at all hotels at no extra cost. Identification and color-coded vest required. Prior notification needed.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3534 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Hotel with Great Food and a Fantastic Setting

    We really enjoyed our stay at this hotel in Acapulco Bay. The setting is beautiful, and the hotel itself was lovely—very clean, well-maintained, and tidy throughout. There were plenty of great food options, and we especially enjoyed the Blu restaurant near the pool. It was a favorite during our stay and a convenient spot to grab something to eat while enjoying the pool area. Our only real complaint was the lack of lounge chairs and shade around the pool. The pool area was very crowded, and it was difficult to find a chair, especially when looking for a shaded spot. Overall, we had a wonderful experience and really enjoyed the beautiful property, cleanliness, and variety of dining options. We would definitely consider staying here again.

    Aug 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    Excellent service Martin was great

    Aug 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Acapulco is safe.

    Acapulco is safe for Americans to travel. The people are locals who are lovely and will go out of their way to keep you safe. Ask your taxi Driver for Jose Luciano. He is an amazing person. I went with my wife and kids we walked everywhere and didn’t see anything. As an American family at first we had our worries. After a few days and after having Jose give a beautiful tour of the entire city we learned so much. Jose Luciano will make your trip safe and amazing. Pedro taxi driver from fiesta Americana knows Jose’s number.

    Apr 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Trip with family in holy week

    Great Service. Specialty from Sra. Maura who helped cleaning our room. And Martin de la Torre from the restaurant.

    Apr 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel and restaurant

    Very nice hotel, our room was good and had a great view. The beach and ocean were great too. The food at El Mexicano was the best we had in Acapulco! Great service too - thanks to Lopez Pintor and his colleagues!

    Feb 25, 2026