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There's nothing holding you back from experiencing it all. Nestled on the beach in Montego Bay, Hyatt Ziva Rose Hall - All Inclusive. offers a Caribbean escape for the whole family. With a calendar full of activities, like snorkeling and beach volleyball; unlimited international food and beverages; and more, we take care of the details so you can live in the moment.

Property Information

Total available rooms and suites: 277

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Due to Hurricane Melissa’s devastation, the hotel has suspended operations and cannot honor reservations. We sincerely apologize for the inconvenience and appreciate your understanding. We believe this adjusted timeline will not only allow the resorts to be fully restored, but also enhanced – emerging from this period with even stronger, more compelling properties that will deliver even more unforgettable experiences for our guests.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6749 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would recommend.

    Friendly staff. Clean Hotel. Good food. Great vibes. Jerk Chicken was delicious. Close to the airport and airport transportation was efficient. Painted pickleball lines at the tennis courts with 4 nets. Nice gym. Variety of specialty restaurants. Be sure to make reservations at the time of arrival.

    May 06, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Once Was Enough

    Beautiful place! Breakfasts at the little cafe were all outstanding, as was the grill near the pool. That’s about all it had to offer that I can speak positively on. Dinner and buffet was not so great. Staff everywhere not very friendly. The official “You cannot reserve poolside seating” rule is a joke, the staff still reserves them for people. I would not go back, I have had much better experiences elsewhere.

    Feb 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hurricane Melissa 2025

    I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove

    Nov 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Experience!

    WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian Whitehead the general manager and I hope this gets to him as I could not find an email for him. He made us feel safe and that his staff and his customers were his number 1 priority. We watched him talking to everyone making sure we had plenty of food and drink, even got the staff to send bags filled with food to our rooms until the storm passed. He answered everyones questions with calmness and attentiveness. He had meetings twice a day leading up to the hurricane and after. I am still amazed by him and all his staff and he should be very proud of what he did for everyone who stayed here. So on that note with all my heart THANK YOU!!! I can't write everything as this would be a novel so I'd like to thank all the wonderful staff we met with always smiling faces despite the devastion they are facing. This was our first time to Jamaica and I can assure you this won't be the last. Until our next adventure we will see you again Hyatt Ziva Rose Hall JAMAICA!

    Nov 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Solo Vacation

    Great facilities and wonderful and peaceful environment. The room was comfortable and I loved the bathroom. The food in the restaurants was good and they have several coffee shops and bars across the property. They have a great gym with all the equipment you need. Overall a great experience.

    Oct 24, 2025