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What We Love

  • Royal Service - a luxury boutique hotel within the resort that caters to your every whim.
  • Family Concierge - more perks, plus a walkie talkie/cell to call the staff at any moment.
  • Snorkeling on a gorgeous coral reef and ogling at the sea critters.

Things to Know

  • The resort is only 15 minutes from the airport. 
  • Mayan ruins are about an hour away if you're up for some antiquity.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Visit the dazzling Mayan architecture, a relaxing spa and glistening pools at Paradisus Cancun. From Royal Service to Family Concierge, this all-inclusive resort offers vacation bliss for everyone.


All-inclusive means a stress-free getaway: drinks, food and activities are included in the price of your vacay! Breathe deep with Tai Chi or meditation, explore the Maya ruins and get a relaxing treatment at the spa. The resort has its own 9-hole, par-3 golf course with free green fees for those who want to practice their swing. Need some time away from the kids? The Kids Club has supervised fun for the kiddos so you can take a necessary breather. 


The resort has 9 restaurants to please any picky palate, but if you want to get some R&R on your room’s balcony or patio, room service is available. Whatever your fancy, Paradisus Resort can provide.

Location

Cancun - Beach
Cancun International Airport : 10 miles

Property Information

Suites: 773

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Resort Details

Dining

Asian, authentic Mexican and other cuisines are served at a variety of restaurants and bars.
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Amenities

The resort offers 24-hour room service, a business center, turndown service and more.
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Activities

Tennis, 4 pools, golf and children's programs are available for guests who like to get active.
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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 75.99 Mexico Pesos (approx. $5.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: $85.40 MXN (approx. $4.92) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21995 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Blueagave Restaurant

    Blueagave Restaurant, Armando is an excellent waitress. Service 5 stars, very attractive, good with food suggestions. The manager Luis was making sure everything was fine and we were satisfied with our wine and food. Food was delicious! They celebrated my birthday with cake and they sing , all of them were very special! Highly recommend 😊

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful food and exceptional service!

    We had a lovely evening at Blue Agave at Paradisus Cancún. The food was delicious and the atmosphere was beautiful and relaxed, making it a perfect setting for a family dinner. A special mention has to go to our two wonderful waiters, Jesús and Ángel, who were exceptionally patient and kind with our two toddlers! They were so welcoming and accommodating, which made the whole experience even more enjoyable for us as parents. The combination of great food, a lovely atmosphere and genuinely warm service made this one of the highlights of our stay. We would happily recommend Blue Agave and would definitely return!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service!

    I came here at Blue Agave with my family for our last dinner and the food was Amazing, our waiter was Alberto and he was kind and offered great service. He always checked up on us asking if we needed anything else. I would recommend.

    Sep 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing Stay

    Well, I don't know where to begin. My registration was smooth. I was assigned to a concierge Carlos who was there to meet all of my requests and he gave me a tour of the property. Thank.you Carlos! The property and the grounds are designed with greenery everywhere you look. Nature and sustainability are very prominent in the design. Since I am vegan I had concerns about my meals. Well, Paridisus Cancun took great care of my dietary needs. I met with several chefs and I was assured that they could meet my dietary needs with no difficulty. Housekeeping and room service were great. So, I have to give a shout out to the restaurants, their chefs and their wait staff. I don't have everyone's name, however, they were all exceptional. Capella - Lucio the chef, the waiter, Ivan the manager. Sal Steak House - Roger my waiter, the chef and the manager. Gastro Hall, the manager and waiter. Blue Agave, the manager and the waiter. I regret that I don't remember all of those that took such good care of my dietary needs, I thank you all. Lastly, I would like to give a shout out to Lenny and the crew that takes care of the turtle sanctuary. I had the pleasure to see them rescue and remove baby turtles from their nest as they were ready to make their trek to the ocean while the predators [birds] were waiting and watching. They are doing an amazing service and job!

    Sep 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thanks a lot for service at Paradisus Cancun

    Very nice place for family vacation I am recommend visit for dinner Sal and Blueagave. Very good service at Blueagave, manager:Nathanael, waiter:Alberto

    Sep 04, 2026