Restool Title

What We Love

  • Lounge poolside with gorgeous views, cocktails, and ocean breezes.
  • The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
  • Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.

Things to Know

  • Upgrade to the Family Concierge suite for personalized service and extra perks.
  • You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Wrangle the kids and escape to this all-inclusive haven that is full-on fun for the whole family. Paradisus Playa del Carmen delivers activities, entertainment and luxurious dining. What’s not to love here?


All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Treat yourself to a much-needed date night and dine at one of 22 restaurants and bars while the kids enjoy some time at the Kids Zone. The spa and fitness center are loaded with treatments, exercise classes and plunge pools for you to enjoy. If you just want to relax, comfortable beds and spacious balconies provide the ultimate relaxation. For an upgraded experience, opt for a Reserve Suite and enjoy a wide range of adults-only or family-friendly amenities.


Dip your toes along the sandy shores – dreamy vacations like this are what you’ve been waiting for. 

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2011
Last Renovation: 2011
Suites: 488

{{title}}

Resort Details

Dining

Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
Show More

Amenities

Room service, a spa, housekeeping and more amenities are available.
Show More

Activities

The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
Show More

Hotel Advisories

Advisory The hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 111.44 MXN (approx. $6.42) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 18394 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Paradisus

    My family and friends visited for a week and we had a blast from the awesome employees, food, clean environment , the gym and pools and so on . The guest services did a great job and expecially Daniel always making our kids happy from different kids shows , face paint , water activities and crafts making for kids. Thank you Paradisus!!! We would totally love to come back and see you 🤍

    Sep 07, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Rooms falling apart

    I booked a room for my mother in laws birthday. A swim up suite. I was super excited until…. Workers had to come and fix everything that was wrong. My concierge person was a terrible host and yet she called me to be sure everything was OK after I complained to every single help desk I could find. What a waste of money. Also people from the community pool area who are drunk can literally just swim up to your room… there’s no lifeguard or security. What a joke. I’m furious but also now incredibly aware that this brand is just not for real people who value their savings.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience!

    Really clean and beautifully maintained property ! Great people working here . Strongly recommend!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Painting

    The class was really fun. Angle was interactive and made everyone feel involved

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great family resort

    We stayed 9 nights at Paradisus Playa del Carmen and had a great overall experience. The resort is beautiful, the beach was lovely, and the food was good with lots of variety. Unfortunately, there was quite a bit of sargassum during our stay, so we couldn’t swim in the ocean, but that’s obviously beyond the resort’s control. The activities were good, and there was plenty to keep everyone entertained. Our only suggestion would be to have an à la carte option for breakfast rather than only the buffet (or we missed that as an option). Overall, we would recommend Paradisus, especially for families with young children!

    Sep 06, 2026