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What We Love

  • The resort is approximately 30 minutes away from the airport. 
  • You're located in the heart of Cancun, only minutes away from outstanding restaurants, entertainment and more!
  • The city buses only cost $1.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The always fascinating Mayan ruins are near in Tulum or Chicen Itza.
  • The Garrafon Nature Reserve at Isla Mujeres has flora & fauna to fawn over.

Escape to the vacay of your dreams at Riu Caribe. This all-inclusive resort offers food, entertainment and fun in the heart of Cancun, the perfect place for a memorable getaway.


All-inclusive means a stress-free getaway: drinks, food and activities are included in the price of your vacation. Tee off at the 18-hole golf course nearby or visit the underwater art museum in Isla Mujeres. Don’t forget to stop by the spa for a relaxing massage or facial. Enjoy the best cuisine at all of the resort’s restaurants and bars then retreat to your oceanfront room and chill on the balcony. Everything you could ever imagine is at Riu Caribe, maybe even some things you never knew you liked. The memories you make here will resonate long after you've left this escape-haven. 

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Resort Details

Dining

Various restaurants, bars and lounges serve a variety of cuisines.
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Amenities

Housekeeping, an exercise gym, babysitting and other amenities are available to meet guests' needs.
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Activities

Nearby golf, water sports, direct access to the beach and more fun activities are available.
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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:

Riu Santa Fe

Riu Cancun

Riu Caribe

Riu Latino

Riu Republica

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case-by-case basis by the corresponding Destination Sales Department. 

RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. Each Student / Spring Breaker Group request will be reviewed and quoted on a case-by-case basis. Quoted rates may be higher than current FIT/Group rates.

4. Student / Spring Breaker Groups are excluded from our Price match policy for contracted groups!

5. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

6. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year

7. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

8. Definition of Student / Spring Breaker Groups

High school through college aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break.

Any group or individual with these characteristics arriving at any Riu Hotel not listed above will not be admitted on property with no refund.

Please be advised that Riu Hotels & Resorts will use any and all means at our disposal to identify and cancel suspected Student / Spring Breaker Groups. Partners should abstain from quoting Riu properties for groups which they suspect may be youths traveling together for said purposes.


9. With regards to Riu Liability in these cases.

RIU Hotels & Resorts is in no way responsible for the consequences and or lawsuits that may ensue due to rejection of unauthorized spring breakers arriving on Riu property. Riu Hotels and Resorts withholds right of admission and will take the necessary steps to safeguard the All-inclusive leisure experience for which it prides itself, and which our mutual clients have come to expect. We consider it our obligation to protect those clients against unruly, unsecure, unhealthy, dangerous, noisy, obnoxious and in any other way, disruptive behavior. Riu Hotels and Resorts has a zero-tolerance policy in regards to this issue.

10. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 24Dec26 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1110 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Caribe, Cancun

    Riu Caribe, Cancun …Me and my husband are just back from a 2 week trip for our honeymoon. The hotel is amazing, the staff are amazing, so friendly. I’ve never seen so much food in a buffet restaurant and it was all perfect. The other restaurants were great too. Rooms were spotless and hotel was spotless, we were on 8th floor, room 831, great view of the hotel surroundings and the beach. We read couple of reviews about the seaweed not being cleared. Every day there was someone out there clearing it, sometimes 3 or 4 clearing it and very very hot conditions and they worked all day. The beach is a public beach so it’s not down to the hotel to keep it clear. The men on the beach worked so hard. Last couple of days we were there they had managed to shift loads. As for comments on the noise from the parties, well that’s rubbish. We were close to the Riu party room and we didn’t hear hardly again. This hotel goes above and beyond and the 2 TUI reps were amazing too, Sophie and Geraldine were always around to help. We will 100% be back very soon, thank you Riu Caribe ❤️

    Sep 07, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great hotel, mostly great staff but some making false accusations

    This review is bittersweet. On arrival, my family and I were welcomed at reception by friendly staff, notably Rameses. Cocktails materialised and after check in, our bags were taken to our floor. Our rooms were lovely with both parents and children having air conditioning, an all inclusive optics and fridge selection. To top it all off, both rooms had balconies adjacent to each other so we could talk to our boys and enjoy the stunning ocean views. Being all inclusive, there was a wide variety of drinks and food with some being buffet style. Only thing to mention is that you will finish this holiday fatter than when you left. Food is everywhere available 24/7. All the staff were superb but our favourite was Celia who attended to us in Coral restaurant. She’s a credit to Riu Caribe. On our final day, we checked out by midday, chilled out in the Sports Bar waiting for our coach transfer to the airport. Our fantastic Tui rep was there to ensure we caught the right coach. It was then when things went wrong. The baggage chap said he would not load our bags onto the coach because we had caused damage to one of the rooms. We absolutely had not! We went with our Tui rep to the front desk and after some head scratching and confusion, they produced a photo of a damaged and cracked door frame. They would not listen to us when we said it had not been caused by us. As this was going on our coach arrived. The hotel insisted we pay 89 US dollars to cover the cost even though we had not caused the damage. Needless to say this left a bitter taste in our mouths and tainted what had other wise been a lovely stay. Footnote, my two boys did see baby cockroaches in their room - not expected in a five star hotel.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Oh dear!

    Never in our life we have spent this amount of money per night to be in a hotel with such a crowd. Loud, people with no respect, rude, drunks. Low level. How can this be possible?Do they arrive with special packages? We really wonder. During our stay, the alarm went off at night because of a stupid drunk. The hotel could not stop the alarm thus worried people and children were gathering frustrated at the lobby. The rooms were fine and clean, the food was lovely. But we would never come back because of the crowd. And we do know that the hotel is not responsible about the type of guests it attracts, or not?

    Aug 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience at Riu Caribe Cancun

    We had a wonderful time at Riu Caribe in Cancun! Located right on the beach, three pools, super clean resort with excellent variety of restaurants and amazing staff. Everyone bent over backwards to make our experience the best possible. Antonio, one of the servers in the buffet was the highlight of our day. His upbeat attitude started our day off on a positive note. The pools were superb but could have been a bit cooler though quite comfortable. The rooms are spacious and modern with excellent cleaning staff. They must have cleaned the common areas 3 times a day. Bar and serving staff in the restaurants were top notch. Washrooms were spotless. The entertainment parties and show were over the top. We were there for a wedding, and the set up was beautiful. We wouldn't hesitate to return to this resort.

    Aug 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Insight to my thought of hotel and holiday

    Well arrived back home 2.5 weeks ago from another amazing holiday at the Rui Caribe. The location is great easy to catch a bus they are every couple of mins from just outside hotel. The atmosphere is great the staff are so nice we have been 9 times so know mist of staff really well. Beto and Lily in reception bar really friendly and good at there job. Then there's sports bar very lively but staff amazing it was a shame we only saw Vicente for a few days as he was having a holiday himself but great to see him what a wonderful man he is. There was Fernando and Lupita who are there during day he makes a great cup of tea. Of a evening there was Jalfredo and I think she was called Olga who are also great people always ready to help. There's also Mya and Frankie who seem to float around but always lovely to see them. Missed Huge in Mexican restaurant but we met his brother. Food in Mexican restaurant was delicious. Asian restaurant was also very nice staff very helpful. Main restaurant my favourite there's Antonio there breakfast and Lunch hes great so friendly and helpful also Isreal of a evening such a lovely man they all great you find you a table bring your drinks tips are well deserved. The hotel is really clean cleaners never stop. Room was comfortable only problem I had was there no socket beside mirror for when I was doing my hair and I don't like using electrical items in bathroom we got clean towels every day. I think it's great value for money worth every penny you pay. The only thing I found there was lots of wasps which I've never noticed before. When you go to bed of a night there is no noise. Felt so relaxed when I got home. For me it's the best.

    Aug 11, 2026