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Location
Riviera Nayarit - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 24Dec26 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7663 reviews
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Sep 02, 2026Great food blah staff
We arrived to no welcome drink , RIU member line meant nothing people in the regular was called up first . This was the theme of the trip consistently being looked over . I’m not a Spanish speaker and you definitely can definitely tell the difference in treatment unfortunately. But the food was great we got our own drinks at dinner and still left tips . The property was clean , beach was great but probably want return
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Aug 31, 2026
Great overall experience
I really enjoyed the food and activities the resort offered , beach front property with easy access . I took away a star because I felt overlooked a few times , breakfast I was never asked about drinks even though the table right next to me was offered drinks . When checking out the front desk guy tried to claim I didn’t have all my towel cards I know for a fact I did when I escalated the situation all of a sudden the 2 missing cards showed up . I’m not sure what he was trying to pull but I’m so organized he just picked the wrong person
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Aug 24, 2026The Good, The Bad, and the Average
First, the good: The renovations are outstanding, glorious pools, Candy (the ice cream place), restaurants, etc. The sports bar, now in the courtyard area, is much more centrally located than in that hidden off the beaten path area in the past. The food was better than average, drinks superb, and the beige/brown lobby area is far better than that horrendous purple previously. Moka is a nice coffee choice in the morning as well. Now, the bad: The lineups everywhere were completely outrageous. Whether it was at the bars, or at Chipotle buffet in the mornings for breakfast, the waiting time was very long. Even their self serve pool bar area was always guarded by an eager employee gleefully taking charge. The entertainment team was hit and miss. Sometimes they were there all day, but other days not at all or only after 3pm. The resort is too short staffed in all areas, and the activity pool was overrun by mostly Mexican locals and their very extended families. We came back to this resort to see the renovations primarily. It was an overall average stay. I wouldn’t consider coming back until some more time passes and they might possibly get their staffing in order. Probably growing pains after the renovations and not sure how to handle everything appropriately. If you have any questions, please message me here privately or you can email at jsimms9728@gmail.com.
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Aug 18, 2026
Girls trip
Overall good trip, lots of food choices at the buffet, however, I wish they had someone making fresh omelettes and spoke a little bit of English so they can understand what we were asking. Sometimes some of the food stations such as the pastas were only lukewarm. I also wish they had an adult only pool section for the water aerobics classes. Overall, a good stay at this resort.
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Aug 17, 2026
August trip
Our stay overall was great. Things to improve: servers at the poolside bringing drinks, umbrellas at the beach, cleaning pool and removing sand, having the outdoor showers working with good water flow to remove sand, keeping chairs and tables clean near pool to avoid bees, making the process to get free airport transport easier to avoid not receiving it.