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Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676

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Resort Details

Dining

The resort offers gourmet dining experiences at various restaurants and bars.
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Amenities

Daily housekeeping, 24-hour room service, a spa and other luxurious amenities are available.
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Activities

Guests can enjoy water sports, gambling, children's programs, direct access to the beach and more.
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 24Dec26 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4156 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel

    Hotel was very well presented. Really appreciated the room upgrade, despite being a couple of faults with the room (wardrobe door hanging off and one of the bedside lights didn’t work) not a major issue though and rest of the room was great. Food was generally good, though did find a lot of the items in the buffet were cold so not sure if the hot plates weren’t strong enough. Even arriving for breakfast at 7am when it opened a lot of the cooked breakfast items were already cold. Dined at the Italian one evening but found the host extremely rude and not at all welcoming which is very much the opposite of the rest of the staff at the hotel. The main pool was very crowded, as was the pool bar. Spent most of the time on the beach but just a shame about the amount of seaweed, which we knew about and know it’s a natural thing, but didn’t realise there would be as much as there was. The RIU party area was great, it’s very well planned having its own venue that all the hotels can use.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hotel

    This is our 4 trip to this hotel and once again had a very enjoyable stay. The team are great from the front desk to the bar and entertainment teams. Great food options and great service in the restaurants. The only downside was our suitcases were broken into at the airport and items stolen which didn’t become evident until we arrived at the hotel. We missed the opportunity to report to security at the airport but did report it to the TIU reps at the hotel. Beware do not pack items of value in your hold luggage. This is not a reflection on this hotel but a warning when traveling through Punta Cana airport.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING PLACE!!!

    This is my 3rd time staying at the Riu Hotels: 1 at the one in Aruba, and the last 2 at the one in Punta Cana. What an amazing place!!. The staff is very friendly and helpful: Vianca and Saul at the front desk, and the staff from the buffet !! We had a little issue with the room, and they took care of it immediately. The food was delicious. I just suggest having more typical dishes. I was very pleased with everything there.

    Sep 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Weekend Getaway

    What impressed me the most was the changes of free drinks at the PACHA RIU club. Unlike before, where guests had to pay for drinks, despite staying at the All inclusive, which was absurd. People complained and obtaining Great results. Bravo guys, well done.!!! Drinks at the Riu Palace Punta Cana should be updated, lack of/ zero Cognac , cheap whiskey For the amount of money ipaidfor the stay is ridiculous 🙄!!!!

    Sep 03, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very Good

    This was an excellent property. The reason for the 4 stars is because the room needed a deep cleaning specially the bathroom. The staff made our stay because they made us feel welcome specially the dining staff. A big thank You to Orlando, Dionis, Morrillo, Francisca and Maris.

    Aug 31, 2026