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What We Love

  • The enviable beachfront location offers amazing views and immediate access to fun and entertainment. 
  • Satisfy your cravings for delicious faire at one of several restaurants located throughout the resort. 
  • All-inclusive luxury packages include 24-hour room service, 7 days a week. 

Things to Know

  • The resort is approximately 75 minutes from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 
  • Take advantage of onsite amenities designed exclusively for children and younger guests. 

In Jamaica, comfort and luxury go hand in hand. 


At Riu Palace Tropical Bay, you can immerse yourself in the amazing local culture of Montego Bay and mingle with travelers from around the world. Game rooms with slot machines can act as the perfect icebreaker to make new connections during your time here. Whether you are headed to Jamaica for a thrilling Caribbean adventure or a peaceful escape from the real world, you can find what you are looking for here. 


After a day spent on the beach, relax and rejuvenate your mind and spirit in the onsite wellness center. Or, live it up at any one of several bars and clubs located within walking distance of the resort. Free Wi-Fi located throughout the hotel will allow you to stay in touch with friends and family.


Here in Beach Eden, paradise is a promise. This all-inclusive Jamaica resort is a "must visit" destination. 


Get MORE from your getaway to Riu Palace Tropical Bay. From December 24, 2020 through December 23, 2021, Riu guests staying in an Oceanview Suite will get this additional perk exclusive to CheapCaribbean customers:

  • Complimentary shared roundtrip airport transfers (valued at $59 per person).

Location

Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452

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Resort Details

Dining

Guests can enjoy all-inclusive, 24-hour dining experiences.
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Amenities

The resort features 24-hour room service, daily housekeeping, a spa and other luxurious amenities!
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Activities

Guests have direct access to the beach along with water sports, a fitness center and golf!
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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 24Dec26 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8713 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful. Glad we upgraded to the tropical Palace

    We stayed mid August for 11 nights. Booked thru Tui, yet had private transfers and never used any Tui service. Found the hotel to be relaxed and a great location. We asked to move from block 1 due to road noise and were moved the following day to block 3. 99% of staff friendly, good fun, one or 2 were bit grumpy but never rude! We were on UK hours so found booking the à la cartes early am no issue, having said that we enjoyed the buffet the most. Plenty of option and the staff were so lovely. Lifeguards and pool bar staff were great. Sometimes we watched the entertainments other evenings we played cards in bar, and sometimes we walked to Negril Riu hotel and enjoyed their entertainment. We got the free bus provided by Margaritaville one morning and the Uber back at £4! Don’t listen to the taxi man in reception who funnily enough knew nothing about the bus that arrived everyday in front of him but could offer u a 40$ taxi!! We also did a half day out with the Scuba onsite company and was good fun. Beautiful beach, sea and sunshine.

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best.

    Our experience was fantastic as usual. Thanks to Shyma (sp) and her co-workers in her section of the buffet, as well as Michelle, who cooked great omelettes. Also a shout-out to our old buffet pals Damian, Derval and Twain. Special thanks to Michael at the front desk, as well as Julian, who was a great help. Kudos also to Leonardo and "The Big Guy" for keeping the grounds so clean. Also, can you help me remember the name of the beverage guy for 4216?...he's a super dude with a great personality, and he has a big laugh. Thanks again. See you next year.

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    "a picture is worth a thousand words"

    The garden view and the beach was the only nice thing 6k later, not kid friendly.

    Aug 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best in Negril.

    I absolutely LOVE Tropical Bay. My family and I are repeat guests here. The beach- one of the best, and we travel a lot. Service is way above average. Buffet food is pretty decent and they vary quite a bit. Restaurants are hit or miss. We like the Steak House. The rest - nothing to write home about. Most importantly, you can get a really decent espresso in the morning (I'm a coffee snob) and plenty of drinks throughout the day. Special thanks to Julian , who really cares.

    Aug 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Holiday in Negril

    Just returned from a two week stay at this great hotel, we are gold RIU members and were allocating a sea front room on arrival, great to sit on your balcony and watch the sun set in the evening this really made our holiday fantastic, We dined in all the à la carte restaurants during our stay but to be honest probably preferred the buffet which is excellent, If I had 1 small criticism it would be around tipping, on previous visits to the Caribbean we save our tipping and tip well at the end of our holiday for staff members who have stood out, I would advise visitors to tip small and frequently for better service here, particularly in the evening entertainment area where I was left without a drink on numerous occasions, whilst other tables who tipped a doller had drinks stacked up which were then wasted, Overall every other aspect of the holiday was brilliant and we would definitely return, I would just bring a massive stack of 1 dollar bills next time

    Aug 21, 2026