Restool Title
Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.
Location
Playa del carmen - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 24Dec26 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9401 reviews
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Sep 05, 2026Fun in the sun at Riu Yacatan Mexico
We had a wonderful time at Riu Yacatan and I was very happy with the overall experience! This hotel is a medium sized resort which we enjoyed- no train/golf cart ride needed to travel between the room/pools/beach which was fantastic!!! The rooms were clean and spacious. The bathroom has a water closet and the shower/sink are in an open concept area with a glass shower door which is a bit awkward if you’re sharing a room with a shy friend. We were in the hotel block closer we to the lobby and smaller pool which was nice and quiet. Friendly staff greeted us every morning, bartenders were attentive, the food was excellent at the buffet with so many options. À la cart restaurants were great (no reservations or limit on the number of times you choose to go) but I prefer the buffet because I like the variety. You will not go hungry at this resort (breakfast, lunch, dinner and snack bars including midnight snacks in the lobby by the 24hr bar). This hotel is great for families, couples and friend groups with activities for everyone throughout the day. There is a quieter pool near the lobby and two larger pools near the beach plus a hot tub and a pool bar. The beach is beautiful with a lot of lounge chairs. Nightly entertainment is provided at the main stage and there is a dance club at their sister hotel across the street. We had to arrange our own airport transfers which was different from our previous experiences and was an extra expense but it worked out. The hotel is about a 45 minute drive from the airport. The week flew by!
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Aug 25, 2026
Fantastic
Good morning, I’m an Italian woman, I stayed at the Riu Yucatan this year between late July and early August.I’m looking for Bryan, a guy from the entertainment team; he wears a small ponytail and runs the games and occasionally bingo. I didn't get a chance to see or say goodbye to him, so I’d really appreciate it if someone could give me his contact details. Thank you.
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Aug 10, 2026Had a wonderful time
Very good food. Pretty typical all inclusive vibe. Staff was great and the activities were fun. If you are a stong swimmer and are comfortable in the water, take the intro to scuba course and go on a real dive. Ours was 47 minutes at about 40 feet down. We saw some cool stuff like a ray and a big turtle. Ask for Dan. He's the best. Very nice vacation with my older teenage children. Btw...skip Xel Ha. See my other review on that.
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Aug 10, 2026
Family Vacation 2026
We spent 6 days at this hotel, and we had a great time. The food was great with great service. Paola at the breakfast was amazing. Memo at the Lobby bar was very helpful with coffee early in the morning. The bar tenders at the pool were fantastic and they remembered you by name and drink. The rooms were very clean and the AC worked amazing. The entertainment staff were great and engaging. They had activities throughout the day that were entertaining for my teenage son. It was great to meet so many people from other countries. The beach was large and clean. The Sargassum was heavy the last two days there, but the staff worked hard to make the beach very nice. Kudos to those guys. Overall, very pleased with this resort.
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Aug 10, 2026
Great Hotel exceptional Mexico discovery
Our first visit to RIU Yucatan and Mexico was truly unforgettable, and we can't wait to return. The hotel was not only clean and well-maintained, but we also enjoyed the convenience of a joining room, allowing our kids to have their own space while still being close by. The staff were incredibly friendly and went out of their way to accommodate our son with special needs, encouraging him to participate in various activities like the Silent Disco, face painting, and themed parties. The food was consistently good, with plenty of options available at any time, and we appreciated that we could dine at the à la carte restaurants without needing reservations. The beach was warm and calm, making it easy to spend our days by the water instead of the pool. Our clean room featured a mini bar that was replenished daily, adding to our comfort. We also took several excursions, including visits to cenotes, Chichen Itza, and Holbox, which made for a lifetime of memories. Overall, this trip was absolutely amazing, and we are definitely looking forward to our next visit.