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We know you've got vacation goals. Catch up on sleep. Veg out on the beach. Read a book or two by the pool. You get it, and we get it. That's why we've got a bonus goal for you - enjoy a vacation sans the kiddos. The adults-only niche at the Hideaway at Royalton Riviera Cancun, An Autograph Collection- All Inclusive is an All-In Luxury™ experience at its best. It's a hotel within a hotel. Ready to chillax and be spoiled? We thought so.


Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 343

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Resort Details

Dining

Guests can dine at 10 A la carte and buffet-style restaurants.
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Amenities

The resort offers 24-hour room service, an exercise gym, spa, complimentary Wi-Fi and more.
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Activities

Guests can enjoy water sports, 12 pools, tennis and more fun activities.
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Hotel Advisories

Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1526 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Thank You.

    First time at this wonderful resort, and most certainly won't be our last. Only 2 days into a 10 night holiday, and loving everything about it. The staff are the most friendly attentive and hard working team. Food is excellent with so much variety. The entire resort is spotlessly clean, and nothing is too much trouble. We came for an early celebration for my wife's 70th birthday in January, but are already looking to book for her actual birthday now. Thank you.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So good!!

    Jose is the best bartender at the entire resort really made us feel comfortable his drinks are by far the best and his conversations never get old more resorts need someone like jose so nice and so friendly!!!!!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST BARTENDER JOSE

    Jose is the best bartender in the hideaway checkout/check in bar. He is so attentive and he makes the BEST drinks. He’s super kind and always does his best to ensure we are satisfied with drinks. Would recommend 10/10. MAKES THE BEST SPICY MARGS!!!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding holiday from start to finish

    Our accommodation was spectacular. My only minor issue was that, although we booked a sea-view room, the view was quite limited due to a large palm tree directly in front of the room. However, this was only a small issue and certainly didn’t spoil our stay. The room itself was luxurious, with both air conditioning and a ceiling fan, a whirlpool bath, and a huge shower room, honestly, it was big enough to fit eight people in! The room was spotlessly clean every day, with fresh, clean towels provided daily. Having a safe in the room without having to pay a deposit was also a lovely touch. The food was superb, with a fantastic variety of choices, and the service throughout the resort was excellent. All of the staff were friendly, welcoming and always happy to help. The whole complex was exceptionally clean and finished to a very high standard. We decided to upgrade to Diamond Club, which included butler service, and Alberto and Rodrigo were absolutely amazing throughout our entire stay. Nothing was ever too much trouble for them. As it was our anniversary, they even decorated our room for us, which was such a lovely and unexpected surprise. Being Diamond Club members also meant we could order room service directly from the TV. Everything arrived within 30 minutes every time, and it was completely free. Our mini-bar was replenished every day, and we were also given two bottles of wine and a 1-litre bottle of spirits of our choice. Overall, we had an absolutely fantastic stay. The accommodation, food, facilities and staff were all exceptional, and the Diamond Club upgrade was definitely worth it. We will 100% be going back at some point!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Keep up the great work team Royalton Riviera Cancún

    My girlfriend Letty & I highly recommend diamond club, because our butlers Alberto/Rodrigo are the best. 3 times a charm @ Royalton Riviera Cancún. We miss you all.

    Sep 06, 2026