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What We Love
- Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.
- The cushy spa that boasts a dreamy hydrotherapy circuit and sumptuous spa treatments.
- Enjoy a FREE round of golf.
Things to Know
- The resort is located only 20 miles south of the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- All guests can enjoy 24-hour room service and access to the hotel concierge.
Secrets Maroma Beach Riviera Cancun is the 2023 Noble Beach Prize winner for Dreamiest "I Do"! Imagine this scenario: you're lounging on the sparkling sand with your favorite chilled cocktail. The sound of teal waves is a constant, a pleasing hum in the background. You've discovered a beachside paradise, and there's no need to leave anytime soon.
This resort has everything you have ever wanted in an all-inclusive getaway and so much more - it's called Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited, gourmet a la carte dining - eight gourmet restaurants are onsite, with no reservations required.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too).
- The complimentary mini-bar is refreshed daily. You'll never be thirsty.
- Nightly entertainment at the open-air theater.
- Pool and beach-wait service.
- No wristbands.
- No gratuity required.
- The Sip, Savor & See program lets you to wine/dine at sister properties, including Dreams and Now.
- Free Wi-Fi and free international Calling with the unlimited connectivity mobile app that lets you stay connected at all times.
Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at Secrets Maroma Beach Riviera Cancun. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Location
Maroma BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
25961 reviews
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Sep 07, 2026Pampered to the extreme in paradise!
We just ended our second trip here and it was even better than the last. The location is beautiful, very clean and feels cozy without being too small. The real winner here is the staff- the service is unmatched! My husband and I spent the week feeling truly pampered and cared for in paradise. They really nail all the small details and make every effort to connect with you and ensure you have the best experience. Leading the pack was our building 24 Concierge- Angel. Every time we entered or left he had a greeting and checked in with us. He was so helpful! He arranged an added fan, always made sure we had water, set us up with a beach bed and overall became a friend as he prioritized our experience. I'd request whatever building he is in! It didn't end there and I'd love to shout out all the people who made our week special: Daniel at the bell desk, Hector and Pablo servers at the Italian, Ariadna and Daniella hostess's at World Cafe and Italian, Juan the bartender at the pool bar, Estrella and Abigail at the lobby bar and Manuel at the beach concierge. Each of these people gave us repeated positive service that made our trip so special. We are frequent visitors to the area, staying at many all inclusive and they are the best! We also loved the room set up and space, very spacious for the basic level! The beach and pool beds are also super comfy and we never struggled to find a seat- the chair game didn't seem in play. Lastly, the food and drinks are all really really good!! We hope to be back again next year! Thank you again for blessing us with a wonderful stay!
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Sep 07, 2026
Wonderful
Wonderful experience. Our concierge Angel was amazing. He answered all of our questions and met all of our needs. Great vacation spot for relaxation and no responsibilities
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Sep 06, 2026
Great resort with great people
Wonderful location, clean property, friendly and helpful staff. There was plenty of pool space and a relatively private beach area on fantastic soft white sand. The rooms were spacious and had everything we needed to be comfortable. Our building concierge, Angel, was always available to help with anything we needed. There were several good restaurant options with differening cuisines, great food, and friendly wait-staff. There were also plenty of activities planned every day, should you want to partake in things like volleyball, yoga, pickleball, kayaking, dancing, watching a show, and partying in a silent disco. Resort was easy to get to from Cancun airport, and was relatively close to several excursion areas. Would definitely go back!
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Sep 06, 2026
Amazing experience and Concierge.
⭐⭐⭐⭐⭐ One of Our Best Trips to Mexico – Marcelo and Lalo Made It Exceptional! We have traveled to Mexico several times, and without question, this was one of the best trips we have ever had. The resort, beach, food, excursions, and especially the people made this an experience we will remember for a very long time. The resort was absolutely beautiful. From the moment we arrived, everything felt relaxing and welcoming. The property was gorgeous, the beach was incredible, and the staff throughout the resort were some of the kindest and most attentive people we have encountered while traveling. The food was outstanding. We ate at several different restaurants during our stay, and meal after meal impressed us. The quality, presentation, variety, and service were consistently excellent. Food can sometimes be hit or miss at an all-inclusive resort, but that was absolutely not our experience here. We genuinely looked forward to every meal. The beach and water were incredible, but one of our biggest surprises was the snorkeling. We were able to snorkel literally about two minutes offshore, and it was breathtaking. Having something that beautiful and accessible right from the resort's beach was an experience we weren't expecting and became one of our favorite parts of the trip. We also did an excursion that included Tulum, cenotes, and swimming with sea turtles, and I cannot recommend that experience enough. It was the perfect combination of history, culture, adventure, and the natural beauty of Mexico. Our guide, Lalo, is a huge reason that day was so memorable. Lalo was incredible. He was knowledgeable, personable, enthusiastic, and kept the entire day exciting. He didn't just transport us from place to place. He shared his knowledge, answered questions, explained what we were experiencing, and made the entire excursion feel personal. You could tell he genuinely cared about making sure we had a great day. If you have the opportunity to have Lalo as your guide, request him. A great guide can completely change an excursion, and Lalo turned an already amazing itinerary into one of the highlights of our vacation. But the person who truly helped set this entire trip apart was our concierge, Marcelo Marin. I cannot say enough good things about Marcelo. From the beginning of our stay until the end, Marcelo was there for absolutely everything we needed. Every question, request, recommendation, or little detail we needed help with, he took care of it. He was incredibly responsive, professional, friendly, and attentive without ever being intrusive. What Marcelo really gave us was something incredibly valuable on vacation: the ability to completely relax. We never felt like we had to chase down an answer, figure out who to talk to, worry about a request, or wonder whether something had been handled. Marcelo simply took care of us. That level of personal service completely changes a vacation. There are beautiful resorts all over Mexico. There are resorts with great beaches and great restaurants. But people are what separate a good vacation from an unforgettable one, and Marcelo is exactly the type of person who makes you want to return to a resort. I sincerely hope resort management recognizes what they have in Marcelo Marin. He represents hospitality at its absolute best and was a major reason our vacation was as relaxing and memorable as it was. The same goes for Lalo. Our day exploring Tulum, visiting the cenotes, and swimming with the turtles was already going to be special, but his personality and knowledge made it exceptional. When we look back at this trip, there wasn't just one thing that stood out. It was the entire experience: The beautiful resort and incredible beach. The snorkeling just minutes offshore. The fantastic meals. Tulum. Swimming in the cenotes. Swimming with sea turtles. The genuinely kind resort staff. An unforgettable day with Lalo. And the exceptional care we received every day from Marcelo. Everything came together perfectly. We arrived expecting a great vacation in Mexico and left feeling like we had experienced something truly special. Hands down, one of our best trips to Mexico. Five stars, without hesitation. Thank you to the entire staff for making our stay so memorable, and a very special thank you to Marcelo Marin and Lalo. You both played a huge part in making this a vacation we will never forget. We absolutely hope to return!
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Sep 05, 2026
25 TIMES AND SECRETS MAROMA IS STILL OUR HAPPY PLACE ❤️
It is with pleasure to share examples of the exceptional experience we had during our August 2026 visit to Secrets Maroma Beach. This was our 25th visit to Maroma, as always, our experience starts upon arrival. We were met with staff that “welcomes us home”. The staff that assist with our luggage to seeing Carmen in the lobby bar that always remembers our name and even the name of our grand dog “Oliver”. We always have the pleasure of seeing Carmen upon arrival and departure. The check-in process was seamless and the wait for our room was minimal as always. We were greeted in the preferred lounge by our favorite concierge Roberto who made us feel welcome and ensured all of our request were met even before our arrival. Roberto (as always) went out of his way during our entire visit to make sure all our needs were met. With each of our visits, Roberto always remembers the things that made our visits memorable and he never disappoints. From a floor fan, extra hangars, pillows, extra water in the mini fridge, to remembering Birthdays and Anniversaries are just a few examples of Roberto’s attention to detail. Our visit was made special by all of the Maroma staff but we wanted to send a special thanks to a few that took some extra steps to make sure our visit was above and beyond our expectations. Bramdon who always goes out of his way to make sure he had multiple / positive encounters with us. Bramdon has become a special person to us since we’ve known him as a pool concierge. Bramdon’s contagious personality and professionalism has made him one of our favorites. We spent our days at the beach cabanas. Manny and Eder made themselves invaluable. As an example during a discussion with Manny we had mentioned that we will miss a specific entrée from the Mexican restaurant. Manny took initiative, sought out the old menu and interacted with a chef who delivered the aforementioned entrée to us the next day. Eder also made us feel special with his personal discussions with us, sharing his thoughts and recommendations. To offer another example, we had ordered a specific drink which we had ask for a specific fruit slice to be included. Unfortunately, our first day that specific was not available. The next day when we ordered the same drink, Eder went out of his way to make sure those fruit slices were available with every drink from that day and every day after. I have provided examples of specific people and things the Maroma staff provided not of which are exaggerated. As stated, Carmen, Roberto, Manny, Eder and Bramdon all deserve special recognition. However, so does Ruben (Barefoot Grill), Louie (Pizza station by the pool) both of these men have paid particular attention to what we love when visiting and go out of their way to ensure we stay amazed. I addition special thanks to Margarita (Oceana breakfast hostess), Fransico and Darwin (Himitsu) and Diana (Spa) who were always wonderful. Secrets Maroma is our go to resort for our getaways and when people ask us why we say because we know we will be disappointed if we go anywhere else. Each stay we have had at Secrets Maroma has exceeded the previous. We are convinced it is because of all the people mentioned above and all the supporting cast behind the scenes.