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What We Love
- All 485 lavish suites offer a complimentary experience with an earthy yet luxurious feel.
- Enjoy 24-hour room service from a wide selection of gourmet restaurants.
- The resort is located in the same gated community as the 18-hole Gran Coyote Golf Course designed by PGA-Legend Nick Price.
Things to Know
- The resort is only 40 minutes away from Cancun International Airport.
- Upgrade to the Preferred Club and enjoy exclusive access to a luxury lounge, pool and restaurant as well as a special concierge service and other enhanced amenities.
- Maximize your vacation time by checking pick-up times on scheduled transfers.
What if we told you that you could do all of this at Secrets Moxche Playa del Carmen? Escape to a tropical oasis and experience unrivaled luxury. Featuring seven shimmering pools, three man-made cenotes and a breathtaking beach, this resort has everything you have ever wanted in an all-inclusive getaway and so very much more. There's a name for all this awesome– Unlimited-Luxury ®.
Here's a snapshot of what you get:
- Unlimited gourmet A la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits
- Daily refreshed, complimentary minibar
- Nightly entertainment
- Pool and beach wait service
- The Sip, Savor & See program lets you wine/dine at sister properties
- Free Wi-Fi and free international calling with Unlimited Connectivity mobile app
Property Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4942 reviews
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Sep 07, 2026Best time ever!
My husband and I had the absolute best time at Moxche! We loved it so much that we extended our stay; after 12 days we still felt sad to leave. The pools are amazing! From the giant lagoon to the Observatory pool... the activity pool to the cenote pools... every one is more lovely than the next. Food is a little fancier than what we're used to, but we tried everything. There is certainly no shortage on restaurant options. My husband played pool volleyball and I did aquaerobics every afternoon. We went to every show and karaoke night and enjoyed them all. We even competed in Secrets Idol! Def go to Roads Through Mexico and Asado Night on the beach. These people work super hard to serve and entertain the guests and we appreciated all of them!!! Shout outs to Jessica, Ari, Miguel, Gabby, Axel, Joram, Adrian, Sergio, Sandy... every one of them knew us by name and made our stay so special.
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Sep 06, 2026
Overall stunning resort, we will be back!
The is hands down the best resort I’ve been to. The resort itself was stunning. The restaurants were all amazing, and the staff were very helpful. We will definitely be back in the future! There was actually minimal seaweed on the beach when we went the first week of September. We had the preferred club swim out suite and the room was amazing. However, the mosquitos made it difficult to enjoy the swim out as much as we had hoped.
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Sep 06, 2026Amazing views
Best views I've ever had. Preferred status a must to get access to that rooftop pool/restaurant. Ember had the best tasting food that we got to experience. So many pools and places to relax. Would visit again.
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Sep 05, 2026Everything was way too HOT
Not my favorite. Very HOT. The ambiance and look of the resort are a 10. Food was excellent, but every worker was visibly sweaty, and although they were all VERY good and very attentive, I could gell they were overworked. Most of the pools were tiled with black tiles & like hot tubs- not the refreshing reprieve from the hot sun we were hoping for. The beach was rocky and sludgey if there is such a thing, and also HOT. Not much to do here but eat, drink & sweat. The spa was AMAZING & the only pool that was semi cool, too bad it costs extra to use it. The restuarants, again, HOT even the ones with AC, just didn't seem like they could keep up with the doors being propped open, but most of them were geared towards outdoor eating: Seasoul, the Observatory, Bamboo, the Roads through Mexico, all outside in the heat. The areas that we expected to give us a break from the sun & heat (hallways, elevators, lounges) just put us in a place with no air circulation. The elevator to our Preferred room was a "service" elevator that we were told multiple times was usually used for staff only. We rode the elevator with laundry and dishes multiple times throughout our stay. Problem was, the guest elevator was broken and this was the only one to get to our room. They were also actively renovating the walkways while we were there, cutting into concrete and filling with a black rock border along the edges. We heard the machinery and saw the smoke billowing from all areas of the resort all throughout our stay. The TV didnt work and we had to call twice to get maintenance up to service it. They also interrupted us one morning during our room service breakfast with a crew of 4 maintenance workers with a ladder propped up in our room to change out the smoke detector that evidently hadnt been working. We watched water stream out of it as it was removed, which tells me theres a watwr leak within the walls or ceiling thats probably already breeding mold. It was hard to enjoy. Not the relaxing vacation we had hoped for.
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Sep 05, 2026
Anniversary trip
Such a great experience! Sandra, Jerome and Miguel were amazing! My husband and I had so much fun