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What We Love
- Take advantage of full access to food, drinks and more with 24-hour room service.
- Thanks to a variety of epic entertainment options such as nightclubs, concerts. dinner shows and a multi-level full gaming casino, you'll never get bored.
- Nourish your mind and body at the indulgent onsite spa, complete with reflexology massage, wine therapy body wraps and more.
Things to Know
- The resort is only 18 minutes away from the airport.
- Pyramid guests can enjoy exchange privileges with Grand Oasis Cancun.
- Adults-only and kid-friendly activities available onsite.
Cancun is definitely one of the most in-demand tourist destinations in the Caribbean. At The Pyramid Cancun, you can enjoy all that this unique destination has to offer as well as an amazing collection of activities, restaurants, luxurious amenities, and more.
This all-inclusive Cancun resort has gained a reputation for offering visitors uncompromising indulgence. Whether you are traveling with friends or family, there is truly something for everyone at The Pyramid Cancun. Couples can enjoy the thrilling nightlife of Cancun or the onsite clubs and bars, while families can revel in the splendor of unique, one-of-a-kind musical and theatrical entertainment.
All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!
Location
Cancun Hotel Zone - BeachfrontProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17806 reviews
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Sep 06, 2026Springbrook hotel
Luxury? No Beachfront? Sort of All inclusive? It's complicated This hotel has a spring break vibe. No joke. If you don't like constant party music, be sure to secure a room with a lagoon view.2452 is a quiet room with a balcony, beautiful sunsets, and lagoon view. We got this room after seeing the concierge about changing from our poolside room or booking us in another hotel. Billed as all inclusive, you will be limited to certain restaurants,lounges and even ice cream and coffee shops unless you are a "pyramid member." Beach access is locked until 9am. There are several stairs to get to it, and if you want to get into the ocean you will have to walk through 10 feet of seaweed because this hotel does not remove it like other hotels. The food is ok.lots of fresh fruit. Poolside burger really delicious. All hotel staff are friendly, accommodating, and wonderful. If you like a perpetual spring break, you will absolutely love it here. If you want a relaxing, peaceful, oceanside vacation, I recommend going elsewhere.
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Aug 23, 2026Coyote bites restaurant
Gerardo in Coyote Bites was great, super helpful and always smiling. Food was tasty and quick too :)
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Aug 15, 2026Terrible guest experience at the Grand Oasis
When you first enter the atrium you get the wow factor….unfortunately it stops there. The hotel is dated and in desperate need of a facelift. I changed rooms 3 times because the air conditioning didn’t operate enough to cool the room. 1 room the vanity was cracked, 3rd room the shower drain cover was missing. The pools are in need of overhaul…many tiles on the pool floor and walls are missing. The hotel is not ADA compliant in many areas. The food is very bland and at the buffet at Tattish…food has been sitting out and to say the food was mildly warm is an understatement. I had a friend staying at a nearby resort and wS told the hotel did not allow visitors which i thought was ridiculous . I visited another new resort while i was there and when they heard where i was staying i was told Oasis is more of a “Spring Break” crowd. Management needs to do a better job with climatization Of common areas…you go from conditioned spaces to humid spaces which is a breeding ground for mold.
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Aug 12, 2026Oasis Cancun Vacation
We had a great time and the team at Oasis was very friendly. Gerardo in Coyote Bites was very prompt and very patient with our continued ordering. Would visit again
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Aug 11, 2026
Can’t complain about the memories!
Was huge and so much to do. I just did not like getting lost every turn I took. But the staff is so helpful. Our housekeeper Josefina Martinez Jimenez has done an outstanding job cleaning our room. It would have so much sand and the bathroom was always crazy after a trip to the beach. She would leave it spotless and we are so grateful for her. The ONE AND ONLY person who was not nice this whole time was the lady who worked at the store where they sell souvenirs. She was there on 8-11-2026 at 6:30 PM and was not very helpful when I asked her about Pesos and needed help with US dollars or Pesos. She told me after the fact that I should have chosen Pesos instead of US dollars cause it’s a lesser charge. She tells me this after I paid and she had an attitude. This is someone who should not be working where people ask questions and representing the Resort. Other than her everyone has been wonderful. I wasn’t going to let one rude person ruin my joy. Food has been okay nothing to rave about…the Dos Lunas reservation situation is ridiculous. That’s another thing that’s annoying. Another thing that’s bothersome on the trip is the beach access is so confusing to get to. The beach are does not filter out the sargassum so if you don’t mind hills of it on the beach then this Resort is okay. I saw other resorts on other parts filter and clean the beaches. This resort does not. I will definitely check for that next time I book a resort. But it was still a beautiful experience we will forever hold in our hearts. Was affordable and you get what you pay for.