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What We Love
- These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.
- Create unforgettable memories with a variety of amazing outdoor activities and adventures.
- Perfect your swing at more than 10 golf courses nearby.
Things to Know
- Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.
- The resort is only 30 minutes away from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Villa del Palmar Cancun Luxury Beach Resort is an unparalleled Mexican oasis for both room only and all inclusive vacations in Mexico, offering a best price guarantee. Delighting visitors of all ages seeking the ultimate in relaxation, luxury accommodations and gourmet cuisine, you can be sure to enjoy fabulous experiences at this Cancun all inclusive resort. From the smallest to the wisest, there is something for everyone within this idyllic Mexican Caribbean resort where falling in love again comes as part of the package.
Designed to reflect the Mayan legacy, first-class amenities are cradled within a palm-studded optional all inclusive resort that offers extensive world-class spa and fitness facilities, four swimming pools and a variety of gourmet dining options. Villa del Palmar Cancun’s dedicated kids club with splash pool and a host of activities on land and sea keeps both little-ones and grown-ups fully entertained. Whether opting for all inclusive or room-only, Villa del Palmar Cancun’s bilingual staff always deliver uncompromising first-class service.
Location
Playa Mujeres - On BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Rollaway beds are subject to availability upon arrival, if available, an additional charge of $50.00 per night applies. Rollaway beds are not permitted over a maximum occupancy
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8720 reviews
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Aug 30, 2026Staff need retraining. Isolated. Staff asking for tips, tips, tips in a resort.
Pros- • Communal areas were presented well • The room was extremely comfortable and clean-we had a garden view room • Easy to get down to the pool area, restaurants and main reception • By the beach • Lots of loungers and the bars were conveniently located • The pools were clean and lots of towels • There is a shop outside of the hotel where they sell items for a reasonable price unlike the resort and there is a Starbucks there too Cons- • You are trapped in this resort as there is nothing of note in the area • There are 6 restaurants, but the food is not the standard you would expect from such a resort and very basic (burgers and fries), overpriced foods. We are glad we didn’t go for the all- inclusive package as it would have been waste of money for a couple. • The beach didn’t have nice views and felt as if it was artificially made-the sand was gritty not soft! • It cost 900 pesos to the airport (a fixed price) • On our final evening, we went for a meal in one of the restaurants. They said they would be closed the kitchen soon but if we ordered now, it wouldn’t be a problem. The waiter was overbearingly attentive. My husband ordered a soup and before he had finished our mains were on the table and his bowl was being whipped away upon on last mouthful. Then whilst we were eating our mains, the waiter asked if we would like dessert. We said yes and he brought over the menu and asked us to choose. At this point we were getting irritated by his interruptions, but we chose a dessert. The dessert arrived within minutes of us finishing our mains (as did all the food-far too quickly for it be fresh) but as we were eating our 2 pathetic churros, the waiter once again came over with the card machine asking us how we want to pay and tip! At this point we were outraged and asked to see the manager for the restaurant and the manager for the hotel. We were appalled by how we were being rushed and treated in this resort. Considering what you are paying, this is completely unacceptable. We were being treated like an ATM! • Upon arrival your card is charged $450 dollars for any incidentals, this is an obscene amount. • This resort became very boring, very quickly. You constantly feel they are trying to sell things to you. For instance, upon check-in the receptionists tried to sell us ‘discounted massages’ but only if we purchased them there and then (they were still hundreds of US dollars).
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Aug 29, 2026Great resort
Resort is great. Staff is excellent.
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Aug 26, 2026
Great experience at the restaurants
Villa del palmar, CANCUN. We had a wonderful experience at all the restaurants, especially Caprichios and Zara, and Garza Blanca. The staff was very professional and accommodating. We would like us to extend a special thank you to Eduardo who is the promoter Emmanuel, Martin caamal,, Jorge Pecho, Roberto Islas, and Pedro and Diana. We would like to especially recommend Diana. She can work at La Garza. She lost her job before we left. We highly recommend her to Edgar the manager.
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Aug 26, 2026
Mmmmm yummy
Being there was amazing—the service from Sara, Abigail, and Ulises at the deli, and the freshness of the products, made us feel right at home... thank you for such warmth.
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Aug 25, 2026
Another Wonderful Family Vacation at Villa del Palmar
We had an another absolutely wonderful stay at Villa del Palmar! The resort was beautiful, welcoming, and perfect for a family vacation. The staff was friendly and attentive, and there was something for everyone to enjoy. A special shout-out to the Kids Club team—Juana, Lulu, Amy, and Karla! They were amazing with the kids and made their experience so much fun. They were caring, energetic, patient, and genuinely made our children feel comfortable and excited to participate in the activities. The kids looked forward to going to the Kids Club every day! Thank you, Juan, Eric, Candalaria, Juana, Lulu, Amy, Karla, and Samuel for making our vacation even more memorable. We truly appreciated everything you did for our family and would definitely recommend Villa del Palmar to families looking for a fun, relaxing, and kid-friendly resort. We can’t wait to come back! ❤️🌴☀️